Privacy Policy

At ZIBARASA, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, place an order, or contact our team. By using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact Details: Name, phone number, email address, shipping and billing addresses.

  • Order Details: Product preferences, sizing, customization instructions, payment information (processed securely via third-party platforms).

  • Communication Data: Messages, emails, or feedback shared with our team.

  • Technical Data: IP address, browser type, device information, and usage data when you browse our website.

2. How We Use Your Information

We collect and use your information to:

  • Process and deliver your orders.

  • Respond to inquiries, requests, or support issues.

  • Personalize your experience and recommend relevant artworks.

  • Improve our website, services, and customer interactions.

  • Comply with legal obligations or protect our rights.

3. Sharing of Information

ZIBARASA does not sell, rent, or trade your personal information to third parties. We may share limited information with:

  • Trusted third-party service providers (e.g., couriers, payment gateways) for order fulfillment and secure transactions.

  • Legal authorities, if required by law or to protect our business and users from fraud or misuse.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

You have the right to:

  • Access or request a copy of your personal data.

  • Request corrections or updates to your information.

  • Withdraw consent or request deletion of your data (subject to legal or contractual obligations).

To make such requests, contact us at info@zibarasa.com.

6. Cookies & Tracking

Our website may use cookies or similar technologies to improve user experience, track traffic patterns, and optimize content. You can adjust your browser settings to refuse cookies if you prefer.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with the revised effective date.

8. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how your data is handled, please reach out to:

📧 info@zibarasa.com
📞 8929647717